FAQ

C O V I D

What are your current COVID restrictions?

updated May 26, 2022

To help fight the spread of COVID-19, we HIGHLY ENCOURAGE wearing masks to our events and keeping them on - over your mouth and nose - for the duration of the event unless actively eating or drinking.

Note that each venue has their own policies that may supersede our own, including but not limited to requiring proof of vaccination and masks. Please check the venue's website before buying tickets and attending.

Additionally, we strongly suggest getting vaccinated against COVID-19 - find a vaccination location near you here.

We will do everything in our power to make our shows a safe environment for everyone. However, attending a show during this time is done at your own risk.

S H O P

Where is Get Sad Y'all HQ?

We're split between Raleigh, NC and Charlotte, NC. Orders will ship from Raleigh.

Do you offer free shipping?

Every order of $50+ qualifies for free shipping.

Do you accept orders outside of the US?

Duh, we ship all over this pale blue dot.

How long will it take to receive my order?

Give us 3-5 days for processing on in-stock items. Once shipped, it'll take anywhere from 2-7 days or so to get to you. International orders will take longer. Tracking numbers will be emailed to you when your order ships.

For preorder items, check the description for an estimated ship date. Note that for all preorders, any in-stock items included in your order will be shipped at the same time as the preorder.

There's only two of us, so please be patient.

Are you responsible for lost mail?

Negative.

What if I made a mistake on the address for my order?

What payment methods do you accept?

Everything that's listed at the bottom of the page.

I need an item like tomorrow. Can you do that?

Email chris@getsadyall.com b e f o r e you hit the order button and we'll see what we can do.

Do you accept returns/exchanges?

We're a very small, sad company, so we do not accept returns/exchanges. All sales are final. Please read the damn product description before hitting order.

Are the sizes sex-specific?

Everything is unisex unless it says otherwise in the description.

I've got a problem with my order. What do I do?

Email chris@getsadyall.com and he'll make it right.

I washed my shirt and it shrank. Can I get a new one?

Lol, no.

S H O W S

Are there age restrictions on your events?

Depends on the city/venue. Check the event description b e f o r e buying tickets.

Can my band play one of your events?

¯\_(ツ)_/¯

Send a link to your music to locals@getsadyall.com and we'll get back to you if it's a fit. Please god don't email us more than once per week.

I want to sponsor / donate product / be a vendor at one of your events. Is that an option?

Yerp, we play well with others (usually) and love collaborating. Head over to the Get Involved section of the site and contact us using the appropriate email.

I lost my wallet/phone/keys/soul at one of your events. What do I do?

Sigh. Contact the venue to see if they have it.

Are you associated with that other emo night in [insert random city here]?

Nah.

L E G A L

Where's your site's legal shit?

Please don't sue us.